Lamb Weston streamlines global supplier workflows with TraceGains
SNAPSHOT
Frozen potato giant with global roots
Lamb Weston is a global powerhouse in the frozen potato arena—reigning as the number one in North America and holding the number two spot worldwide. With over 70 years in the business, they run 27 plants spanning the globe and serve over 180 countries. Their reach is as vast as the potato fields they source from!
INDUSTRY
CPG
LOCATION
Eagle, ID
FOUNDED
1950
SOLUTIONS
Supplier Management
Audit Management
Horizon Scanning Global
“…in the past, that was all done in folders, Word files, Excel files… there was always some non-compliance somewhere and incongruent data.”
Manual tracking and mounting risks
Before embracing digital transformation, Lamb Weston wrestled with a labyrinth of supplier quality compliance challenges. Imagine juggling over 300 raw materials, nearly 100 logistical service providers, and a host of co-manufacturers and service suppliers—all managed via folders, Word files, and Excel sheets. On top of that, they had to navigate a maze of legal, regulatory, and sustainability requirements, making manual tracking prone to errors, noncompliance, and outdated documentation."We got really good help from TraceGains developing new digital workflows...we ended up with online documentation, real-time notifications, and risk-based supplier management."
SOLUTION
A digital compliance overhaul
Enter TraceGains! Lamb Weston partnered with TraceGains to overhaul their supplier management system. Together, they developed new digital workflows that transformed the old, cumbersome process into a streamlined, online documentation system. This included tailored questionnaires, real-time notifications for expiring documents, risk-based supplier ranking, and interactive dashboards. The tool empowered both Lamb Weston and their suppliers to manage and share documents seamlessly—upload once, use everywhere.
“For more than a year now, we haven’t had a single observation, non-conformity, or finding during any external audit, customer visit, or certification review—thanks to TraceGains. That’s one of the achievements I’m most proud of.”
RESULTS
Results that speak for themselves
The impact was transformational. With TraceGains in place, Lamb Weston now enjoys:
Real-time insights
Up-to-date dashboards and reporting tools that clearly show supplier status, approvals, and compliance.
Audit-ready compliance
Always current, audit-ready documents backed by a risk-based system.
Greater efficiency
Digital workflows have replaced manual, error-prone processes, freeing valuable time and resources.
Scalable solutions
Audit, certificate, and specification management tools that scale globally.
In short, TraceGains helped Lamb Weston move from paper-chasing chaos to a smart, agile, and compliant supplier management powerhouse.